01
What it is
Someone working in Paris, Montreal or Dubai buys a plan for a parent who stayed in Tunisia. Carini dispatches real nurses, laboratories and clinics against that plan, keeps the family informed in language they actually use, and pays each partner for the work they delivered.
Five roles use the same system and see completely different things: the buyer abroad, the beneficiary at home, the partner doing the visit, the consultant composing offers, and support — who needs the literal truth when a worried family calls.
Nothing about diabetes, or nursing, or groceries is written into the code. A plan is a
template — PlanDefinition-shaped, versioned, frozen once published — and
the engine underneath knows only about entitlements, schedules and state.